Help

50and is free to join. Free membership allows you to browse the site, view member profiles and send smiles to other members.

Upgrading your membership to VIP status also offers:

Currently, all new members who join 50and will receive a 3 day trial of the VIP features of the site. This provides an opportunity for you to "try, before you buy".

At the completion of the trial period you can stay on as a free member or pay a subscription fee of £19.95 GBP for a 1 month membership to continue connecting with other members.

Cancelling the Automatic Renewal is easy. Just go to the Edit My Settings page, then click on the VIP tab and then click on Cancel Automatic Renewal. You will be prompted to enter your password to verify your account and then the Automatic Renewal will be cancelled.

You will still continue to enjoy the benefits of 50and VIP membership until the date you are paid up to.

Simply click on the Upgrade button at the top left of the page and enter your payment details.

Payment will be taken immediately and an additional 1 month will be added to your VIP Membership.

During the registration process you will be sent an activation email. Once you have received the email, click on the link contained within and your membership will be activated and you are free to interact with other members.

Check your junk/spam folder for the email.
If the email cannot be found, login to http://50and.com/ and ensure you entered a valid email address during registration by clicking on the Edit My Settings link.
Amend your email address if required and an activation email will be sent to the updated email address .
If the email address is correct and you still haven’t received the activation email, go to http://50and.com/members/confirm_email and have the activation email re-sent. Or try to send someone a message and you will be directed to the Confirm Email page.

Click on the Contact link and submit an enquiry. Our team will assist you in the activation process.

From the Inbox:

From a Member's Profile:

A series of Messages with the same subject between you and another user are organised into conversations.

You can store your Received Messages to keep your Received Messages uncluttered.
To store a message, check the box next to the message then click the Store Selected link.
Once you have stored a message you can view it by clicking Stored.

To delete an individual message, click on the x to the right of the message
To delete multiple messages, check the box next to each of the messages you want to delete then click the Delete Selected Messages link
To delete all messages, click the Select All link then click the Delete Selected Messages link

Deleted messages cannot be restored.

Read messages are marked with an open envelope.
Unread messages are marked with a closed envelope.

Bold messages are unread.

New messages within the same conversation have been received.

This folder is where you can save incomplete messages, or messages you have written and want to send at a later date.

While creating your message, click the Save Draft button instead of the Send button. This will save the message in the Drafts folder.
When you are ready to complete the message and/or are ready to send it, open the Draft folder, click on the message you wish to send, complete it if applicable and then click the Send button.

From the Inbox:

From a Member's Profile:

Notifications are generated when a new member who matches your "looking for" criteria joins 50and.

To change the criteria used to notify you of new members, click on Edit My Settings and the My Hub tab.

Notifications are also generated when you add someone to your Likes list and they add you to theirs.

To dismiss notifications, click on the x or the Dismiss All link

Requests are sent from another member wanting to confirm their friendship with you.
A request is generated when a member goes to your profile and clicks on Add to Friends.

To confirm a friend request, click on the Accept button
To dismiss the request, click on the x or the Dismiss All link

Click on Edit my Profile and then the Description tab to edit your profile information
Click the Save button to record your changes

Before you add a photo to your profile, please read our photo guidelines
Click on the My Photo link to the left of your screen
Click on the Browse button to locate and attach your photo. Your photo must be in .jpg (jpeg) format and less than 2mb in file size
Click on the Add Profile Photo button to upload the photo
Choose who can see your photo: All members or Only members you choose, by clicking on the edit link next to Privacy Settings

Publishing any offensive material will result in your account being cancelled.

You can upload one photo, so make sure it's a good one!

Your photo should be a headshot rather than a full body shot so that it gives other members a clear view of your face. Check the photo guidelines for more information about what your photo can and cannot contain.

Your photo must be below 2mb and in .jpg format.

You are not required to upload a photo to your profile, however if you do not upload a photo you will not appear on the list of members on the Hub page. This means other members won't be able to find you.

Displaying a photo attracts a lot more interest from other members.

Check the Allow this member to see my Profile Photo box when sending another member a message

Please upload a photo which is:

Photos must not contain:

Click on the Edit My Settings link to the left of screen
Enter your current username in the Current Username field
Enter your new username in the Enter New Username field
Click on the Change Username button to save your new password

For security, we ask you to enter your current password before saving these changes

There is no limit, however changing your username multiple times may confuse other members

Click on the Edit My Settings link to the left of screen
Enter your current password in the Current Password field
Enter your new password in the Enter New Password field below then verify it in the last field
Click on the Change Password button to save your new password

In the Edit My Settings page, under Account click on the "Forgot your Password?" link
On the Recover Details page enter the email address you used to join and you will be sent an email to re-set your password

You can also access the Recover Details page from the Login page

Click on the Edit My Settings link to the left of screen
Enter your current email address in the Current Email field
Enter your new email address in the field below then verify it in the last field
Click on the Change Email button to save your new password

For security, we ask you to enter your current password before saving these changes

Click on the Edit My Settings link to the left of screen
Start typing your new location in the Enter New Location field
Choose your location from the dropdown list which appears
Click on the Change Location button to save your location

Changing your location will change the members you see on the Hub page.

If you have logged in, click on Edit My Settings and scroll down to Leave 50and and click on the Delete my account link Otherwise, click on the Contact link at the bottom of the page, select the Delete Account form and send us a request

Click on the Edit My Settings link to the left of screen
Click on the Email tab

You can opt in or out of the emails sent by 50and by making the relevant selection and clicking on the Save Settings button

You can choose to show your profile photo to All members, or just to Members you choose:

You can change your privacy options at any time

You can choose to show your Friends List to All members or to Friends Only:

You can change your privacy options at any time

Click on the Edit My Settings link to the left of screen
Click on the Privacy tab
Look for the Online Now section
Select No and you won't show as online
Select Yes and your profile will be marked as online each time you login

Click the Block Member button on the member's full profile.

If you block a member they will not be able to view your profile, send you messages or smiles or add you to their Friends or Likes.

If the member is on your Friends or Likes they will be removed from those lists and you will be removed from their lists if applicable.

The member will not be notified that you have blocked them however if they are unable to view your profile or interact with you they may assume that you have blocked them

The Reply button will appear inactive and a note will inform them that they are unable to reply as they have been blocked

Click on the Edit My Settings link and then click on the Privacy tab. You will see the section called Blocked Members
View the list of members you have blocked here
Click the Unblock link next to the member's name

If they were previously on your Friends or Likes list, they will not be reinstated to these lists when you unblock them.

This is where you can see a list of your friends so you can communicate with them quickly and easily and find out what they've been up to!

Click on the member's username to see their full profile
Click on the Add to Friends button
A request will be sent to the other member to confirm your friendship

If the member confirms the request they will appear on your Friends List and you will appear on their list.

If the member rejects the request you will not be notified, they simply will not be added to your Friends List or you to theirs.

No, there are no limits to the number of Friends you can add to your list. The more the merrier!

Your friends will be listed in order of last login, with the most recent logins at the top.

Manage who can see your friends by clicking on the Edit My Settings link on the left hand side of the page and then the Privacy tab. You can show them to everyone or just your friends.

Click on the Friends link at the top of the page
Click on the x to the right of the member's username to remove them

The member will not be notified, they simply will no longer appear on your list of Friends and you will no longer appear on their list.

This is where you can see what your friends have been up to on the site, whether they have confirmed some friendships, changed why they're here, uploaded a new photo and more!

Likes are people that interest you for whatever reason that you want to keep track of. You might like the way they look, or their profile might be really interesting. You can contact people on this list quickly and easily if you want to.

Click on the member's username to view their full profile
Click on the Add to Likes link

Members added to your Likes list are not notified unless there is a match and you add each other.

Both you and the member will be notified that there is a mutual match.
If you remove the member from your Likes they will not be notified.

Open your Likes page
Click on the x to the right of the member's username

The member will not be notified

Chat is the instant messenger service on 50and which means you can send and receive messages to and from another member instantaneously. You can type or you can use the audio visual features to see and hear each other.

After logging in, select yes in the left hand chat menu to make yourself available for chat.

If you choose yes, the chat icon on your profile will be active and other members can click on it to start chatting with you.

To start chatting with another member, the chat icon on their profile needs to be active to show that they are available for chat.

The chat box will pop-up on your page and when you start typing the chat box will pop-up on their page also for them to respond.

Messages are transferred as soon as you send them. If you are making a new connection to a user, you will receive a notice indicating that the chat window is now open on the other member's computer and they have received the message.

This does not guarantee that they have read the message, but simply that they have received the transfer.

Yes, simply click on the button with the T and this will present you with underline, italics, or bold options.

Click on the smiley face icon near the bottom of the window and other icons will appear for you to choose from, including happy, sad and embarrassed faces

Firstly, ensure you have a camera correctly installed on your computer. Most recent computers have a camera built-in which is compatible with our chat software.

Ensure your speaker and microphone volume is set to a suitable level.

To start the video/audio chat, click on the 'show a/v' (audio/video) button located in the bottom right corner of the chat window. This will open up the lower pane of the window, and you will be asked to allow the use of your audio and video devices – check the "allow" button then close this window.

If video is set to 'off' click on it once to turn on your video. Do the same with audio.

Once you have connected, you will be able to view the video you are sending in this lower pane.

The other member will need to do the same for you to see their video and hear their audio

You may opt to hide your a/v by clicking the 'hide a/v' button.

You may mute all incoming audio by clicking on the 'mute audio' button in the message window (it looks like a speaker).

Click the arrow in the top right and select 'kiss' from the options available.

Click the arrow in the top right and select 'smack' from the options available